Q: How do I register my Recovery Effects product so I qualify for future repairs?

A: Fill out this registration form within 30 days of delivery.


Q: What is your Return Policy?

A: All sales are final. We do not offer returns or exchanges through this site. Our dealers have excellent return policies though. It is their focus to deal with sales, refunds, and exchanges. If you are unsure about an item please order from one of our dealers. Thank you!


Q: How long till my order ships?

A:  Our usual lead time is 7-14 business days. During peak periods such as sales, holidays, or new product releases, our lead time may extend up to 4-8 weeks. We are a two-person company; most of our devices are made-to-order and wired by handWe firmly believe in putting out quality work that will stand the test of time. We recognize that waiting can be challenging, and we truly appreciate your patience. If you need an item by a certain date, please send us an email and we will do our very best to accommodate you!


Q: Why can't you ship my pedal immediately?

A: Most of our devices are made to order. If you need something expedited, please contact us and let us know. We are more than happy to work within your time constraints if we can. Another option is to order from one of our dealers. If they've got what you're looking for in stock, they can probably ship it out immediately.


Q: I want to try one of your pedals before I buy it?

A: Rent one through The Sound Parcel and take it for a test drive!


Q: I placed an order but did not receive an order confirmation.

A: Check your spam/junk mail folder.


Q: What do you charge for shipping?

A: US orders ship for free.

Australia = $40*

Canada = $25*

Rest of World = $35*

*Please note that buyers are responsible for all import taxes and duties. 


Q: What is the power supply for the Endless Summer Deluxe?

A: 9vdc negative tip 200ma or more. Must be a high quality regulated power supply. We recommend the Electro-Harmonix US96DC-200BI power supply.


Q: Does the Endless Summer Deluxe or ExMic Deluxe ever qualify for a discount?

A: No. These are both time-consuming builds and we can not offer a discount on them.


Q: I need a repair. How does that work?

A: Please see our Repairs and Returns page.


Q: Can I come over and check out the pedals in person?

A: If you are in the Seattle area, please check your local stores to see if they have what interests you in stock.


Q: Do you have an "Artist Endorsement" program?

A: Yes, however, we are a very small, two-person operation, so we can only offer a modest discount. Contact us to inquire.


Q: Can you make me a custom pedal?

A: On occasion, and if time permits, we will consider making something custom.


Q: Can I book time to record with Graig at the Recovery Room Studio in Seattle?

A: Yes! Contact us for availability. You can find more info about the studio here.


The Recovery Room Studio, Seattle, WA.

Recovery Effects headquarters, Seattle, WA.

We appreciate you supporting our small business!